How to Enable Navigation in Surveys
Navigation allows you to move to the previous questions in a survey. If the navigation functionality is disabled, you can only move to the next question and not to the previous ones.
Navigation works in the following situations:
1. When a survey is presented in the format of One Question Per Page.
2. When there's a Page Break between questions.
Step 1: Go to a survey's Settings >> General. Under the Presentation section, there's the setting of Navigation Between Pages.
Step 2: When the Navigation Between Pages setting is enabled, you'll see the Prev (Previous) option in a survey to go back to the previous questions, as shown in the screenshot below.
Step 2.1: When the Navigation Between Pages setting is disabled. You only get the Next option to move to the next question in a survey. You cannot go back to any previous question.