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How To Create A Scored Survey

 

Video About: How to Create Your Online Survey in Under 5 Mins

 

ProProfs allows you to add scoring to a survey to convert your survey into an assessment, evaluation or lead qualification tool. With scored surveys, you can assign values to each response option selected by the survey taker. The data collected from such a survey helps you effectively measure your respondents' satisfaction and opinions.

Benefits of a scored survey:

  • Create customer satisfaction surveys and follow-up with customers whose survey score represents a poor satisfaction level.
  • Turn your survey into an online assessment with scoring done by assigning points to each response option.
  • Conduct effective market research by turning survey responses into measurable statistical data.

 

Let us look at a classic example of a scored survey when it is being used to analyze customer satisfaction:

 

The survey above has points assigned to its answers. The points can be evaluated in the reports section.

 

Survey Question: Would You Recommend Our Product To A Colleague Or A Friend?

 

Survey Response Options:

  • Yes: 5 points
  • No: 0 points

You can use the points they've scored and categorize your customers into Satisfied(5 points) and Unsatisfied(0 points). Similarly, you can use scored surveys for a number of training, education or marketing purposes. 

 

How To Create A Scored Survey

Step 1: After creating a survey, choose the type of question you want to create.

 

Step 2: Create the Question and then click on 'Assign Points'.

 

Step 3: Assign the points and Click 'Save'.

 

Create a Scored Survey now!